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Service Conditions
  • Fuel surcharge +25% of quoted travel cost (Applicable to land transportation by car ; not applicable when our technician travels by plane / ferry / train etc).

  • Charges exclude cable laying, removal of panels, concrete hacking, and hot works.Hourly rate min charge 2 man-hours.

  • Cancellation fee once job is confirmed and service engineer assigned, we´ll charge 20% over estimated service hours and spares. 

  • Anchorage fee (if applicable) 70 € per man/day

  • Service boat (if any) will be charged at net 60€ Normal Time / 80€ Overtime and Weekend & Public Holiday (per man-hour).

  • We´ll charge per person waiting time (if any) as per our rates 90 € NT, 115 €, OT, 124 € W. & P. Holiday and OPL, -% customer discount .

  • Waiting time once service engineer at destination and not allowing to board vessel on time will be charged 495 euros/day plusexpenses

  • Travel expenses (If needed) like hotel, airport parking, tolls, flight tickets, meals, etc., will be invoiced at cost +10% .

  • Overtime rates applicable if more than 50% of the hours involved are overtime on annual inspection, VDR, gyro overhaul.

  • Confirmation of service engineer availability upon reception of customer PO and after checking with the vessel agent.

  • If any device must be repaired it will be charged separately; used spares, will be invoiced separately as previously quoted.

Supply conditions
  • 20% Cancellation fee & restocking fee applicable  after firm order.

  • Surcharge for warehouse opening outside office hours (Monday–Friday, 08:30–16:30): EUR 70 per opening

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