
Service Conditions
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Fuel surcharge +25% of quoted travel cost (Applicable to land transportation by car ; not applicable when our technician travels by plane / ferry / train etc).
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Charges exclude cable laying, removal of panels, concrete hacking, and hot works.Hourly rate min charge 2 man-hours.
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Cancellation fee once job is confirmed and service engineer assigned, we´ll charge 20% over estimated service hours and spares.
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Anchorage fee (if applicable) 70 € per man/day
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Service boat (if any) will be charged at net 60€ Normal Time / 80€ Overtime and Weekend & Public Holiday (per man-hour).
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We´ll charge per person waiting time (if any) as per our rates 90 € NT, 115 €, OT, 124 € W. & P. Holiday and OPL, -% customer discount .
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Waiting time once service engineer at destination and not allowing to board vessel on time will be charged 495 euros/day plusexpenses
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Travel expenses (If needed) like hotel, airport parking, tolls, flight tickets, meals, etc., will be invoiced at cost +10% .
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Overtime rates applicable if more than 50% of the hours involved are overtime on annual inspection, VDR, gyro overhaul.
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Confirmation of service engineer availability upon reception of customer PO and after checking with the vessel agent.
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If any device must be repaired it will be charged separately; used spares, will be invoiced separately as previously quoted.
Supply conditions
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20% Cancellation fee & restocking fee applicable after firm order.
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Surcharge for warehouse opening outside office hours (Monday–Friday, 08:30–16:30): EUR 70 per opening
